Privacy policy

  1. Privacy Policy
    1. Hanesbrands Australia Pty Ltd (Hanesbrands, or we, us or our) recognises the importance of your privacy.
    2. Hanesbrands abides by the National Privacy Principles set out in the Privacy Act 1988 (Cth) as well as other applicable laws and codes. Our policy for the management of personal information is set out in this document.
    3. This Privacy Policy does not apply:
      1. to corporate information (unless it is also about any identifiable person); or
      2. if you access another website through a link from this website (Site). In this case the privacy policy of the owner of the other website (if any) will apply. We take no responsibility for the practices of any linked websites in the handling of your personal information.
  2. Collection of personal information

    From time to time, we may collect personal information about you including your name, address, phone number, email address, age, gender, and information regarding products and services you inquire about or purchase from us.

  3. How we collect personal information
    1. We may collect your personal information when you give it to us directly, you use our products and services, or visit our Site.
    2. We will only collect personal information by lawful and fair means and not in an unreasonably intrusive way.
    3. We may collect personal information on this Site when you knowingly give us personal information, for example, when you join "Team Playtex®" in order to receive information regarding our products and exclusive offers.
  4. Cookies

    We may use a standard technology called a "cookie" to collect information about how you use this Site. A cookie is a small amount of information which is transferred to the hard drive of your computer which can identify your web browser but not you. If you want to, you can disable your web browser from accepting cookies. If you do, you can still access this Site, but not all services may be available.

  5. Use of your personal information
    1. We may use your personal information:
      1. for our own internal and marketing purposes, and those of our related companies, for example to provide our products and services to you;
      2. to manage our relationship with you;
      3. to send you information about us including about our products and services. In the case of direct marketing information, please tell us if you not wish us to send you such information when we collect the personal information from you. If and when we do send you direct marketing information we will give you the opportunity to choose not to receive any further direct marketing information from us;
      4. as you give us express or implied consent to do so;
      5. for purposes related to the reason you gave us your personal information, but only if you would reasonably expect us to use it for those purposes; or
      6. as otherwise permitted or required by law, including in statutorily required law enforcement, public health or public safety circumstances.
  6. Disclosure of your personal information
    1. We will not disclose any personal information about you, except:
      1. to our related companies or governmental bodies, to the extent required to facilitate the services we provide to you;
      2. in circumstances where you have given us your consent to do so; or
      3. in statutorily required law enforcement, public health or public safety circumstances.
    2. We will not sell, rent, let or trade your personal information to or with any third party.
    3. If we disclose your personal information to any person in connection with our provision of services to you, we will ensure that we do everything reasonably within our power to prevent unauthorised use or disclosure of your personal information.
  7. Transfer of your personal information overseas
    1. We will not transfer personal information about you overseas unless:
      1. you consent to the transfer; or
      2. we reasonably believe that the overseas recipient will treat the information consistently with Australian privacy laws or is subject to a law, scheme or contract substantially similar to the Australian privacy laws.
  8. Accuracy and security of your personal information
    1. We will take reasonable steps to ensure that all personal information we collect or use:
      1. is accurate, complete and up to date;
      2. is stored in a secure environment; and
      3. is accessed only by authorised personnel for permitted purposes.
    2. We have implemented procedures to safeguard the security and confidentiality of your personal information, although because of the nature of the Internet, we cannot guarantee that it is totally protected from hackers or misuse.
  9. Access to and correction of your personal information
    1. Please contact us (via the contact details below) if you:
      1. wish to access or modify personal information which we hold about you;
      2. wish to request the removal of personal information about you from our records;
      3. believe personal information that we hold about you is inaccurate or outdated or is misleading because it is incomplete and you wish to change it; or
      4. have any questions or would like to make a complaint regarding any aspect of our Privacy Policy or our collection or use of personal information.
  10. Contacting us

    1. You can contact us at:

      Email: [customerservice@playtex.com.au]
      Address: [660 Rathdowne Street, North Carlton, Victoria 3054, Australia]
      Phone (Australia): [1800 623 354]
      Phone (New Zealand): [0800 450 103]

    2. You may contact us anonymously. If you choose to do so, however, we will be limited in the products or services we are able to assist you with.
  11. Changes to this Privacy Policy

    We may make changes to this Privacy Policy from time to time for any reason. We will notify you of such changes by posting an updated version of this Privacy Policy on this Site. If you use this Site, you should regularly review this Privacy Policy. Your continued use of this Site constitutes your agreement to any changes to this Privacy Policy.